Find an answer

How to bring your roster, ranks, and active memberships from Kicksite into Rosterra without losing the family history that matters.

How free or low-cost trial classes work, how leads find them, and how to convert trials to enrollments.

Where to upload your logo, set your brand color, and make the portal and mobile app look like your school.

How to add a second location, what data is shared across locations, and how staff scope works.

Set up the public signup and enrollment pages so prospects can sign up themselves from your website.

How to invite your team, what each role can do, and how to give one instructor extra permissions.

Tuition, makeup, refund, attendance, and conduct policy samples you can adapt for your school.

A buyer's guide for schools evaluating software: what to test, what to ignore, and what to spend time on.

A side-by-side comparison: what each platform does well, where they differ, and who each is for.

A side-by-side comparison: what each platform does well, where they differ, and who each is for.

What to do, what to stop doing, and what to expect as you grow your school past the comfortable solo-instructor phase.

How to know when you are ready, what to look for, what to pay, and how to onboard them.

A 4-week plan to launch Rosterra cleanly: from sign-up to having your school fully running on it.

Strategy advice for setting up your rank ladder, deciding promotion criteria, and creating a feeling of progress at every level.

A side-by-side comparison: what each platform does well, where they differ, and who each is for.

A once-a-year walkthrough of everything to revisit: pricing, policies, schedule, branding, and what to plan ahead.

Most prospects find your school on their phone. Here is what to confirm about your public signup flow on mobile.

Step-by-step guide to moving from Zen Planner to Rosterra: what to export, when to cut over, and what to do with payment history.

What hardware to buy, how to mount it, how to lock the tablet to the kiosk page, and how to handle a frozen kiosk.

How to set up the ranks for your style, including stripes, colors, and dual-color belts.

Three ways to take attendance: kiosk self check-in, instructor on a tablet, and front-desk roll call.

How Stripe Connect works in Rosterra, what bank info you need, and what families see at checkout.

How to add a recurring weekly class, set capacity, assign an instructor, and confirm the schedule.

Specifics for moving from Gymdesk, MyStudio, or similar systems: what carries over and what to expect.

Bringing your roster in from Zen Planner, Kicksite, MyStudio, Gymdesk, or any system that exports a CSV.

How to add a single student, link a parent or guardian, and connect siblings under one household.

A short tour of the onboarding wizard, what each step does, and what you can skip until later.