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Sharing documents with families
Jun 4, 2026How to upload a document for families to read on the parent portal or mobile app.
For parents: downloading a certificate
Jun 4, 2026How to find, download, and share certificates your child earns at school.
For parents: adding a sibling to your family
Jun 4, 2026How to enroll a second child without setting up a new account.
For parents: a tour of your dashboard
Jun 4, 2026A walkthrough of what each section of the parent dashboard shows you, and how to use it.
For parents: how to update your card on file
Jun 4, 2026Step by step for parents who need to change the credit card their school charges for tuition.
Login troubleshooting for families
Jun 4, 2026Why a parent might not be able to sign in, and how to walk them through the most common fixes.
What notifications families control
Jun 4, 2026A tour of the notification settings families see in the portal: which can be turned off, which are required.
For parents: messaging your school
Jun 4, 2026How to send a question or note to your school, and what to expect for response times.
For parents: signing up for an event
Jun 4, 2026How to register your child for a tournament, seminar, party, or special event from your parent portal.
For parents: using a gift card
Jun 4, 2026How to redeem a gift card you received, apply it to tuition or other purchases, and check the remaining balance.
For parents: first time signing in
Jun 4, 2026A walkthrough for parents who just enrolled and need to set up their parent portal account.
For parents: how to schedule a make-up class
Jun 4, 2026How to use a make-up credit when your child misses a class.
For parents: how to cancel a membership
Jun 4, 2026How to cancel your child's membership cleanly: what to expect, refunds, and when the cancellation takes effect.
What the parent portal shows families
Jun 4, 2026A tour of the parent portal: schedule, attendance, billing, progression, waivers, and more.