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For families · Payments

Your billing page

See what you’ll pay and when, your past invoices, and the cards on file.

Print this guideWatch the video7 steps · about 2 minutes
  1. Step 1: Tap Billing
    1

    Tap Billing

    Sign in to your family portal or the app, and tap Billing.

  2. Step 2: Your next payment
    2

    Your next payment

    At the top: how much your next payment is, the date, and which card pays it.

  3. Step 3: What’s coming up
    3

    What’s coming up

    Upcoming charges shows the next few months. Each child’s membership is its own charge.

  4. Step 4: Your memberships
    4

    Your memberships

    Your memberships: who’s enrolled, in which program, and the monthly price.

  5. Step 5: Every invoice
    5

    Every invoice

    Every payment you’ve made. Tap Invoice to open one.

  6. Step 6: A statement for each month
    6

    A statement for each month

    A Statement adds up everything for the month. Handy for your records.

  7. Step 7: Your cards
    7

    Your cards

    The cards and bank accounts on file. Your default card pays your memberships and any unpaid bills.

Shown with Apex Martial Arts, a demo school. Your school’s pages may look a little different.

What happens next

  1. 1

    Add or change a card

    See the guide Adding a card or bank account.

  2. 2

    A charge looks wrong?

    Open the invoice first, then ask the front desk. They can see every charge on your account.

Good to know

Why are there two charges in one month?
Each child’s membership is billed on its own, so a month can hold more than one charge.
Why does it say “est.”?
Amounts after your next payment are estimates. They can change with plan changes, taxes or discounts.
Need a receipt?
Tap Invoice next to any payment, or Statement for a whole month.

Stuck?

Ask the front desk at your school. They can see your account and explain any charge.